Frequently Asked Questions
How will I receive my purchase?
After completing your purchase, you'll receive an email with a link to instantly download your files.
Are future updates included?
All minor updates within the same major version are included at no additional cost. When an updated version is available, you'll receive an email with a link to download the latest version of your files.
What software do I need?
Software requirements are listed on each product page. Most products require Microsoft Excel (desktop version recommended for the best experience) and a PDF viewer for the accompanying manuals.
Are these subscription products?
No, all Keystone Operations products are sold as one-time purchases.
Can I modify the workbooks?
No, the workbooks are designed to work out of the box and are protected to preserve formulas, calculations, and functionality. Data entry fields and placeholder logos are unlocked, while workbook structure and formulas are protected to provide a reliable user experience.
Can I download my purchase again later?
Yes, your download link can be used more than once. If you have trouble accessing your files, please contact us for assistance.